Dutch Ministry of Justice and Security: Legal Aid and Service Guide

[About the Agency] The Dutch Ministry of Justice and Security is the core authority responsible for judicial policy, law enforcement, public safety, and immigration affairs.

[Head Office Information]

• Address: Turfmarkt 147, 2511 DP Den Haag, Netherlands
• Public Transport: Take an NS train to Den Haag Centraal Station, about a 10-minute walk; or take tram lines 1 and 16 to Kneuterdijk stop.
• Office Hours: Monday to Friday 09:00 - 17:00 (excluding public holidays). According to a 2026 announcement, visitors without an appointment are limited to urgent matters only; advance appointments are recommended.

[Contact Numbers]

• Switchboard: +31 (0)70 370 79 11 (Dutch/English)
• Immigration Affairs Hotline (IND): +31 (0)88 043 04 30 (Monday to Friday 09:00 - 17:00)
• Legal Aid Hotline: +31 (0)800 80 20 (free, Monday to Friday 09:00 - 18:00)

[Online Channels]

• Official Website: www.rijksoverheid.nl/ministeries/ministerie-van-justitie-en-veiligheid
• IND Website: www.ind.nl
• Judiciary Website: www.rechtspraak.nl
• Email: [email protected] (non-urgent inquiries only; response time is 5 working days)

The Dutch judiciary is responsible for hearing civil, criminal, administrative, and family law cases. According to the 2026 amendment to the Judicial Organization Act, the country has 11 district courts, 4 courts of appeal, and 1 Supreme Court.